Potiva

Sera ya Faragha

Imesasishwa: 10 Julai 2026 · Inatumika kwa programu zote za Potiva

Kwa ufupi: Taarifa zako zinakaa kwenye kifaa chako kwanza. Ukitengeneza akaunti, tunahifadhi nakala salama ili uweze kufikia data yako kwenye vifaa vingine. Hatuuzi taarifa zako, hatuweki matangazo, na hatufuatilii mienendo yako kwa kampuni za nje.

1. Sisi ni nani

Potiva ni jumla ya programu za simu na wavuti zinazomilikiwa na Potiva Frontier Solutions (“Potiva”, “sisi”), Tanzania. Programu hizi ni pamoja na Daftari, DukaBook, PangoPoa, VicobaSmart, RisitiPro, MtihaniPro, Mimi na Biashara. Sera hii inaeleza jinsi tunavyoshughulikia taarifa zako kwa mujibu wa Sheria ya Ulinzi wa Taarifa Binafsi ya Tanzania ya mwaka 2022.

2. Taarifa tunazokusanya

a) Taarifa unazoweka wewe

Programu zetu zinakusaidia kuendesha biashara au maisha yako. Data unayoingiza — mauzo, madeni, wateja, wapangaji, akiba, ankara, mishahara, malengo, kumbukumbu — inakaa kwenye kifaa chako (browser storage) na inafanya kazi hata bila mtandao.

b) Taarifa za akaunti

Ukiamua kutengeneza akaunti kwa nakala ya wingu (cloud backup), tunakusanya barua pepe yako na nywila. Nywila huhifadhiwa kwa njia iliyofichwa (imesimbwa) — hatuioni.

c) Nakala ya wingu

Ukiwa umeingia, unaweza kuhifadhi nakala ya data ya programu kwenye seva zetu ili uweze kuirejesha au kuiona kwenye kifaa kingine. Nakala hii ni yako pekee — imelindwa ili mtu mwingine asiifikie.

d) Taarifa nyeti (PangoPoa)

Kama mmiliki wa nyumba, unaweza kuhifadhi taarifa za wapangaji ikiwemo namba ya NIDA. Hii ni taarifa nyeti — tunaikinga kwa uangalifu maalum na hatuitumii kwa jambo lingine lolote. Wewe ndiye unayewajibika kupata ridhaa ya mpangaji wako kabla ya kuiweka.

e) Uthibitisho wa dalali (bado haujaanza)

Katika soko la PangoPoa, tunapanga kuthibitisha madalali kwa NIDA na picha ya uso kupitia mshirika Didit. Huduma hii bado haijaanza kufanya kazi — tutakapoiwasha, tutaomba ridhaa yako wazi kwanza.

3. Tusichokusanya

4. Kwa nini tunatumia taarifa zako

5. Washirika wetu (wanaotusaidia kuendesha huduma)

Supabase (Ireland/EU)Kuhifadhi akaunti na nakala za wingu
NetlifyKuendesha na kutuma programu zetu
Resend / Amazon SESKutuma barua pepe ya kurudisha nywila pekee
ClickPesa / Beem (bado)Malipo — hayajaanza; hatujahifadhi taarifa za malipo bado
Didit (bado)Uthibitisho wa NIDA kwa madalali — haujaanza

Washirika hawa wanapata taarifa kwa kadri inavyohitajika tu kutoa huduma, na wamefungwa kuzitunza kwa siri.

6. Taarifa zinakaa wapi

Data ya kifaa inakaa kwenye simu au kompyuta yako. Nakala za wingu na akaunti zinakaa kwenye seva za Supabase Ulaya (Ireland). Tunatumia hatua za kiusalama kulinda taarifa zako, lakini hakuna mfumo wa mtandao ulio salama kwa 100%.

7. Muda wa kutunza

Data ya kifaa inakaa mpaka uifute wewe au ufute browser. Nakala za wingu zinakaa mpaka ufute akaunti yako. Ukifuta akaunti, tunafuta data yako ya wingu.

8. Haki zako

Chini ya sheria ya Tanzania, una haki ya:

9. Watoto

MtihaniPro inatumiwa na wanafunzi, wakiwemo walio chini ya miaka 18. Programu inafanya kazi bila akaunti, hivyo mtoto hahitaji kutoa taarifa binafsi kuitumia. Tunashauri mzazi au mlezi ajue matumizi ya mtoto wake.

10. Mabadiliko

Tunaweza kusasisha sera hii. Tukifanya mabadiliko makubwa, tutakujulisha ndani ya programu.

11. Wasiliana nasi

Kwa maswali ya faragha au kutumia haki zako: faragha@potiva.app

Privacy Policy

Last updated: 10 July 2026 · Applies to all Potiva apps

In short: Your data lives on your device first. If you create an account, we keep a secure backup so you can reach your data on other devices. We don't sell your data, we don't run ads, and we don't track you with third-party trackers.

1. Who we are

Potiva is a suite of mobile and web apps owned by Potiva Frontier Solutions (“Potiva”, “we”), based in Tanzania. The apps include Daftari, DukaBook, PangoPoa, VicobaSmart, RisitiPro, MtihaniPro, Mimi and Biashara. This policy explains how we handle your data under Tanzania's Personal Data Protection Act, 2022.

2. Data we collect

a) Data you enter

Our apps help you run your business or life. The data you enter — sales, debts, customers, tenants, savings, invoices, payroll, goals, notes — stays on your device (browser storage) and works even offline.

b) Account data

If you choose to create an account for cloud backup, we collect your email address and password. Passwords are stored hashed (encrypted) — we cannot see them.

c) Cloud backup

When signed in, you can store a backup of your app data on our servers so you can restore it or view it on another device. That backup is yours alone — protected so no one else can access it.

d) Sensitive data (PangoPoa)

As a landlord you may store tenant details including a NIDA number. This is sensitive data — we protect it with extra care and never use it for anything else. You are responsible for getting your tenant's consent before storing it.

e) Dalali verification (not yet active)

In the PangoPoa marketplace we plan to verify agents via NIDA and a face photo through our partner Didit. This feature is not yet active — when we turn it on, we will ask for your explicit consent first.

3. What we do NOT collect

4. Why we use your data

5. Our processors (who help us run the service)

Supabase (Ireland/EU)Stores accounts and cloud backups
NetlifyHosts and serves our apps
Resend / Amazon SESSends password-reset email only
ClickPesa / Beem (planned)Payments — not yet live; no payment data stored yet
Didit (planned)NIDA verification for agents — not yet active

These processors receive only the data needed to provide their service, and are bound to keep it confidential.

6. Where data is stored

Device data stays on your phone or computer. Cloud backups and accounts are stored on Supabase servers in Europe (Ireland). We use security measures to protect your data, but no internet system is 100% secure.

7. How long we keep it

Device data stays until you delete it or clear your browser. Cloud backups stay until you delete your account. When you delete your account, we delete your cloud data.

8. Your rights

Under Tanzanian law you have the right to:

9. Children

MtihaniPro is used by students, including some under 18. The app works without an account, so a child need not provide personal data to use it. We recommend a parent or guardian be aware of their child's use.

10. Changes

We may update this policy. If we make a significant change, we'll notify you in the app.

11. Contact us

For privacy questions or to exercise your rights: faragha@potiva.app